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Search Data Specialist

Permanent contract
London
Salary: Not specified
Occasional remote
Experience: > 2 years
Education: Master's Degree

Botify
Botify

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Questions and answers about the job

The position

Job description

Your Impact:
In order to become the SEO analytics platform used daily by every product, marketing and content team around the world we need to ensure current and future customers understand the value and become adept users. With a growing customer base now in more than 30 countries, it’s more important than ever that we strengthen our Search Data Strategy team to support and train in order to retain those customers.

Your main responsibilities will include:

  • Become an expert Botify user so you can best demonstrate how to use Botify for as many SEO analytics use cases as possible and explain the value the customer can expect from all data provided by Botify
  • Be the dedicated point of contact for a set of Botify customers for training, workshops and various events the Company organizes (e.g. Meetups)
  • Ensure customers always get helpful and timely responses to their inquiries, with highly knowledgeable and well-organized answers (primarily email and phone)
  • Foster adoption of the Botify platform throughout customer organizations
  • Make sure our customers get what they expect from our platform
  • Demonstrate the value and functionality of the product for potential customers
  • Work closely with our Customer Success Team to maintain customer satisfaction at its highest level

Preferred experience

  • Experience: 2+ years as an in-house SEO or SEO consultant with customers of all sizes
  • Strong experience with SEO tools (especially website crawlers, structural analysis, developer tools and search engine webmaster tools) and demonstrable understanding of how and when to use such data
  • Familiar with Search Marketing, Digital Marketing, Web Analytics and Web technologies in general
  • Customer-satisfaction driven, with great communication skills
  • Evidence of a desire to continually learn and improve
  • Interest in Technical SEO, for example: demonstrated ability to identify content rendered with Javascript, HTTP headers and various markup, from canonical links to alternate URLs to schema.org (and explain the use cases)
  • Interest in traveling to visit customers for trainings and workshops

Recruitment process

If you think you fit the profile, we want to hear from you, send a CV as well as anything that can help us understand your aptitude for the role.

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