We are looking for an amazing Customer Success Manager to join our fast-growing team in Paris!

What you will do:

• Grow and nurture a portfolio of VIP customers in the Spanish Market
• Maximise your portfolio’s expansion while minimizing churn and contraction
• Gather customer product feedback to help shape and define the product roadmap
• Develop and automate our processes, practices & tools
• Bring in new ideas to delight our customers

What we offer:

• Competitive package with quarterly compensation based on performance
• Amazing startup atmosphere and team spirit
• Immersion in the Parisian startup ecosystem and opportunity to work with some of the most promising startups
• Sunny offices in the center of Paris with ping-pong table, music studio, free food/drinks and regular team parties
• Starting: ASAP

• Master’s degree from a top-ranking business school
• Excellent verbal and written communication skills
• Passion for consistently providing excellent customer experience
• Comfortable managing several tasks and issues in a fast-paced environment
• Fluent in English and Spanish, French would be a big plus
• Previous experience in a similar environment would be appreciated

Phone Screen
On-site interview
Technical case
Team interview