This position is no longer available.

Customer Success Manager

Permanent contract
Paris
Salary: Not specified
No remote work
Education: Master's Degree

Aircall
Aircall

Interested in this job?

Questions and answers about the job

The position

Job description

What you will do:

  • Grow and nurture a portfolio of VIP customers
  • Maximise your portfolio’s expansion while minimizing churn and contraction
  • Contribute to the direct development of our product with feedback from clients
  • Develop and automate our processes, practices & tools
  • Bring in new ideas to delight our customers

What we offer:

  • Amazing startup atmosphere and team spirit
  • Sunny offices in the center of Paris with ping-pong table, music studio, free food/drinks and regular team parties
  • Immersion in the Parisian startup ecosystem and opportunity to work with some of the most promising startups
  • Competitive package with quarterly compensation based on performance
  • Starting: ASAP

Preferred experience

  • Master’s degree from a top-ranking business school
  • 1-3 years of experience in a customer facing role or in sales
  • Excellent verbal and written communication skills
  • Comfortable managing several tasks and issues in a fast-paced environment
  • Fluent in English, Spanish or German would be a big plus
  • Previous experience in a similar environment would be appreciated

Want to know more?

These job openings might interest you!

These companies are also recruiting for the position of “Customer Service”.

See all job openings