This position is no longer available.
Questions and answers about the job
The position
Job description
- Reproduce, qualify & escalate bugs to the product team for priorisation
- Collaborate with the tech team to solve ongoing bugs
- Help improve our bug escalation process to shorten resolution time
- Find creative ways to solve complex and technical issues experienced by customers
- Participate in structuring the technical support team that will growth exponentially in 2018
Preferred experience
- Good English - we have customers all over the world ;)
- Open-minded, positive and keen to learn
- Strong problem-solving, decision-making, and critical-thinking skills
- Ability to make sense of something complex and explain it in plain English
- Understanding/Previous experience working in Ruby, Javascript & SQL very appreciated
- Professional, courteous and committed to provide amazing customer experience
Want to know more?
Meet Pierre-Baptiste, CTO
Meet Howard, Back end Developer
These job openings might interest you!
These companies are also recruiting for the position of “IT Support and Services”.
- Cryptio
- EFFICIENT IP
- PIGMENT
- Pennylane
