The Solution engineer is the specialist of our platform. Our account managers create 70 to 80% of the Chatbots of our customers, but for the most complex functionalities, the expertise of a profile that is more “math-oriented” or “logical” is required for implementation.

Our platform requires more logical thinking than technical skills to use it to the fullest, although basic knowledge of concepts like loops, conditions, functions and variable typing is still extremely useful. For example, we use Jinja, a Django-like templating language, to generate high-value-added messages. It’s not a lot of code and easy to learn but to do it well, you have to understand the logic behind it.

Your role is to become the “Expert” in the use of our platform thanks to a strong sense of logic and a real dedication to the creation of chatbots. You will then actively engage with, help and coach our account managers to keep them up-to-date on the latest developments of our technology and ensure the highest quality for our clients.

• Acquire and cultivate complete knowledge of our platform
• Explain finer technical points to our product team and our clients
• Work with our tech and non-tech teams to reach optimal Deployment performance
• Design the architecture of our most advanced bots with the clients and the Deploy team
• Think and work with our managers to grow the product in the right direction
• Work with our COO on the workflow of the Deploy team
• Work with our CTO to build the platform to augment the efficiency of the company

• Hybrid with technical & business background.
• Record of customer interactions with complex technological challenges
• Strong capacity to interact and work with people outside of the tech world.
• Demonstrated record of leading innovative projects end-to-end.
• Full professional English proficiency.