This position is no longer available.

Solutions Engineer

Permanent contract
Paris
Salary: Not specified
No remote work

Forest Admin
Forest Admin

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Questions and answers about the job

The position

Job description

  • Work with our clients’ developers through our Live chat, Github and Slack channels to find technical solutions to their implementation issues.
  • Provide timely responses on advanced technical support tickets in coordination with the Dev team.
  • Take ownership of our technical support procedures to resolve issues more quickly
  • Maintain and enrich our technical knowledge base in Gitbook (https://www.forestadmin.com/doc/) to give our clients maximum autonomy

Preferred experience

  • Proven 2+ year coding experience.
  • Strong technical and troubleshooting skills.
  • Experience providing technical support across different stacks (Node, Ruby, etc.).
  • Ability to remain articulate and composed in all interactions with clients.

Why you should apply

  • Open-source environment
  • Close to a developer community which comes from different stacks
  • Opportunity to take part in the creation of a new class of SaaS products
  • Exciting time to join the core team a fast paced startup
  • Competitive salary
  • Equity
  • Strong company values and team ethos
  • Cool roof-top offices located in the center of Paris (75009)
  • Great team events

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