Join TheFork’s gourmet gang!

Behind LaFourchette, there’s a multi-talented team. From the sales representative to the geek, from the burger fan to the cassoulet addict… everybody meets … and shares the common goal to become the market leader in online restaurant reservation.

Web designer, business analyst, project manager, account manager, …believe us, there’s something for everyone!

More than a simple online reservation website, LaFourchetteis a genuine urban restaurant reference guide with a community of 700 forkers !

Since we joined the TripAdvisor group in 2014, we’ve been present in no less than 11 countries: France, Spain, Switzerland, Belgium, Italy, The Netherlands, Sweden, Denmark, Portugal, Brazil, Australia…11 countries that share the same Fork, many many tables and thousands of great moments to share !

LaFourchette expects the future Forker to have an unquestionable team spirit, to be startup-minded, with a strong food & web sensitivity.

What you will do

LaFourchette is looking to hire its new Sales Manager to coach, train and manage a team of a Business Developers located in South East (Lyon, Marseille…). Business Developers at LaFourchette are responsible for new business and in charge of prospecting new restaurants. You will report to the Head of Business Development based in the LaFourchette HQ in Paris.

Your main missions are the following:

Be a leader, “inspiring” and maintain a positive spirit : manage a team of field hunters in South East :

• Identify and develop with the field hunters new opportunities in their geographical territories and portfolio to achieve their sales targets
• Bring your expertise, dynamism, charism and leadership to achieve your targets
• Monitor the team’s performance on a daily basis the achievements versus targets for the field hunters to ensure the team is on track versus target and put in place corrective measures when needed
• Communicate all necessary information to the team to enable them fulfill effectively their missions
• Participate to HR process (recruitment, annual interview,…)

Coach, train, stimulate field hunters individually and as a team onsales attitudes and speeches

• Go on the field to train and coach during appointments and tap tap (3 days/ week as a min)
• Animate Coaching on specific matters : selling special offers,
• Enroll them in the Value Selling approach and coach them to empower their sales method to ensure that our hunters ensure the provision of solutions adapted to the needs and objectives of their customers
• Help the team optimize the revenue / restaurant : maintain a high level of exigence on the sales pitch to increase our sales conversion rate (Special offer, ERB etc)

Commited to the respect of processes

• Collaborate and interact regularly with other local teams (trainers, marketers, hunters, managers …) to ensure methods alignment, good practices sharing and respect of processes
• Coach the team on rigor on respect on processes
• Be proactive in organizing and monitoring the administrative management of teams (Salesforce.com campains, tasks, boxes).

Be proactive to propose initiatives that can increase productivity and achievements of the team

• Help your manager define clear and measurable objectives and deduce concrete action plans.
• Participate in requests for changes (product, organization …)
• Understand and share market trends and conditions that the field hunters see on the field

Interact efficiently internally to help the team in their daily activity

• Transparent and regular communication with your manager to give a clear Etat des lieux of the team activity : risks, opportunities etc
• Weekly routine with the trainer’s team (backlog) and the AM teams
• Weekly touchpoint with SalesOp to optimize the daily activity

• You have a strong track record in sales (acquisition)
• You have relevant professional experience (min 5 years) in hiring and managing a team of 5 + salespeople (field sales rep)
• You have a solid sales experience in CHR (Café - Hotel - Restaurant). You have experience preferably in the area of digital solutions / SaaS, short sales cycle
• Successful experience hiring and onboarding sales representatives
• You can easily use CRM tools to manage team sales tasks, pipeline, and closing data (e.g : Salesforce)
• Successful experience monitoring and evaluating sales rep progress against stated expectations, in addition to aligning and changing behavior with performance expectations
• You are passionate about the restaurant industry