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Internship - Customer Success Manager

Stage(4 à 6 mois)
Paris
Salaire : 1K € par mois
Début : 31 janvier 2021
Télétravail fréquent
Expérience : < 6 mois
Éducation : Bac +5 / Master

Pricemoov
Pricemoov

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Le poste

Descriptif du poste

In part of the CSM Team, your missions will be :

  • To be the privileged point of contact between users/customers and the technical team:

    - Be in the front line for the identification of new needs and ways to improve the product- Provide answers to users' daily questions
  • Accompanying customers in the handling of the product

  • Create content for our customers to make the product easier to use

  • Preparing and attending appointments and workshops with clients

  • Participate in ongoing work to improve existing CSM processes and tools


Profil recherché

  • You have an engineering or business background and you are looking for an internship or an internship at the end of your studies.

Expected qualities :

  • You are ambitious and wish to join one of the most promising startups in Europe in the field of artificial intelligence and in full acceleration
  • You are a pragmatic, results-oriented and challenging personality
  • Adaptability
  • Excellent listening and communication skills
  • Analytical rigor
  • Fluent in French and English
  • Very good knowledge of MS Office (Power Point, Excel)

Déroulement des entretiens

  • Phone interview with Erell (HR)
  • Video call Interview with Justine (CSM)

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