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Graduate Client Success Executive (London, UK)

Permanent contract
London
Salary: Not specified
Starting date: August 31, 2019
No remote work
Experience: > 6 months

Shopmium
Shopmium

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The position

Job description

ROLE
As a key member of the UK team, you’ll be based in our office in Borough, working closely with the UK Customer Success Manager and colleagues in France, where Shopmium also operates. You’ll be in charge of setting up our UK campaigns from A to Z:

Step 1: Setting up the campaigns

  • Client relationship management (i.e. with brands we work with): understanding the marketing brief, gathering the campaigns’ assets, taking into account specific requests
  • Planning the various stages of production and coordinating with different internal teams: sales, design, developers
  • Making sure the campaigns are launched on time and respect our high quality standards

Step 2: Monitoring and optimising ongoing campaigns

  • Analysis of campaign results and implementation of communication plans
  • You’ll work closely with the sales and marketing teams to define the best strategy to improve a campaign’s performance

Step 3: Campaigns reporting

  • In-depth analysis of campaign performance: KPIs, purchases, consumer satisfaction
  • Prepare high-level presentations, including analysis, advice and recommendations, which will be presented to clients

WHAT YOU’LL GAIN
You’ll gain knowledge in:

  • Client relationship – you’ll work directly with FMCG brands
  • Project management
  • Marketing campaign
  • Mobile world
  • Entrepreneurship

BENEFITS

  • Competitive Salary
  • Regular team events
  • Our clients often send us samples of the products on offer on the app ;)

Preferred experience

WHAT WE’RE LOOKING FOR
Our future team member would ideally have the following:

· Fluent English speaker (required)
· A degree
· An analytical mind
· Strong organisational skills
· Be creative but rigorous
· Full of team spirit, a real team player
· Good skills in Microsoft Office (Word, Excel, Powerpoint)
· User of the Shopmium app is a plus ;)

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