What will you do?

• Manage, grow and nurture a portfolio of customers
• Push new use cases and new product features to generate upsell opportunities
• Identify customers at risk to minimize churn & contraction
• Identify and work with accounts that are not fully utilizing the platform
• Contribute to our product’s development by transmitting client’s feedback to both tech and product teams: you are the customer’s voice
• Work on our upselling strategy and train your teammates on best practices

Your Mission

You will guide new and existing customers towards their optimal usage of Spendesk and help them achieve their desired outcome.

Must-have

• You are curious and quick learner, you have the ability to absorb quantity of new information
• You have excellent verbal and written communication skills in French and English
• You are passionate and patient for consistently providing fantastic customer experience
• You are problem solver and rigorous, you know that the devil is in the detail
• You have a passion for startups or dynamic environments. Previous experience in a similar working environment is a plus
• Last but not least, you have a hunter mindset thanks to a previous experience in Sales/Business dev

Extra

• Experience in B2B
• Experience in Sales
• Speak an other language (Spanish, German) fluently is a +

Why should you apply ?

• Key moment to join Spendesk in terms of growth and opportunities
• Competitive salary
• Fast-learning environment, entrepreneur and team spirit
• An incredible team of hackers and hustlers
• Brand new offices located in Silicon IX (near Gare St-Lazare)
• Free snacks and coffee
• Gifts powered by Briq, our internal virtual currency
• Thursday social with the team
• Meal vouchers