The Growth Operations Manager role is a rare opportunity to drive the growth and consolidate the partner-driver base, and therefore to ensure strong and sustainable growth for Uber France. This role calls for a combination of savvy analytics, strategic thinking, strong execution and the interpersonal ability to work alongside a team of high performing Operations Managers.
This is an intense operational role. The Growth Operations Manager will need to develop robust and streamlined processes to attract, convert, engage and retain partner-drivers facing a multitude of complex needs and bottlenecks. This requires a commitment to operational excellence, a deep understanding of driver lifecycle and economics, the capacity for out-of-the-box thinking to drive high quality top of funnel strategies and a customer centric mindset to implement high impact initiatives to develop partner-driver engagement. The Growth Operations Manager will also be required to navigate the ever fluctuating regulatory landscape to ensure Uber remains one step ahead in this rapidly evolving sector. This role also calls for highly adaptable profiles that are keen to take on different issues and will demonstrate ability to push new initiatives, positively challenge the existing and make the role what they want it to be.

What you’ll do

Work with the Head of Drivers Growth to outline Uber’s national strategy to grow and consolidate the drivers base.
Define and implement world class acquisition and conversion processes.
Execute high impact engagement initiatives and retention processes.
Build beautiful and actionable dashboards tracking you and your team’s KPIs with our reams of data.
Ramp up rapidly and adhere to the evolving regulatory and compliance requirements in the sector.
Work closely with city teams to ensure their growth needs are met.
Communicate product/process/tool needs to HQ, work with product/engineering to deliver on them.
What you’ll need

Up to 5 years of experience of operations management / management consulting / investment banking / strategy work in a large business, or of growing a startup
Data-driven decision mentality and sound business judgment through strong analytical thinking
High adaptability to change and ability to execute quickly
Hustler - You have no problem getting into the details and doing the gritty work that comes along with the higher-level thinking
Curious and eager to learn - you are interested in all things and can build up skills and knowledge very fast to become a recognized subject matter expert amongst your peers
Creative solutions driven mindset, with a get stuff done attitude
High Emotional IQ – you deal with partners, influencers, and riders with no problem
Flexible and forward thinking - we need someone sharp and eager to play with different models to help us scale
Entrepreneurial DNA and fear tolerance of a honey-badger
Perks

Uber credits every month
Ground floor opportunity with the team: participate to the strategic direction of the company
The rare opportunity to build a startup. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally
Sharp, motivated co-workers in a fun and relaxed office environment
Monthly gym reimbursement