Aircall

Aircall

Collection Analyst

  • Permanent contract 
  • Starting date:  November 4, 2019
  • Paris
  • 2 years of college
  • < 6 months

The company

Aircall

Aircall

  • Electronics / Telecommunications, SaaS / Cloud Services
  • From 50 to 250 employees

The job

Collection Analyst

  • Permanent contract 
  • Paris

About

Aircall’s mission is to transform the business phone industry !
Aircall is an advanced cloud-based phone system, complete business phone and call center software in one single tool.

Our platform easily integrates with your favorite CRM, support, and SaaS tools, giving users all the context they need to close more deals and deliver superior service.
With no hidden fees and no hardware to manage, Aircall gets deployed and is operational in a matter of minutes.

By redefining the idea of a business phone operator, Aircall has convinced more than 3000 companies worldwide - including Uber, SpotAHome, TraverlBird.

Aircall
Aircall
Aircall
Aircall
Aircall

Job description

What you will do:

  • Ensuring a smooth collection process
  • Be responsible for a portion of a ledger or debt recovery instructions currently being collected
  • Be the point of contact of our Customers Success team regarding debts collection
  • Monitor accounts to identify outstanding debts
  • Find and contact clients to ask about their overdue payments
  • Update accounts receivable database with new accounts or missed payments
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Process payments and refunds
  • Receive and sort incoming payments with attention to credibility

What we offer:

  • A competitive environment where you can get responsibilities
  • Sunny offices in the center of Paris with ping-pong tables, music studio, free food/drinks, and regular team parties
  • Immersion in the Parisian startup ecosystem, and an opportunity to work with some of the most promising startups
  • Competitive package
  • Yearly team offsite to exotic locations bringing together our Paris and NYC team

Preferred experience

  • Good communication skills in order to deal with customers
  • Ability to deal with numbers and to process of financial information
  • Excellent knowledge of MS Office (in particularly Excel) and ER software
  • Written proficiency in English

Meet the Aircall team

Aircall

Aircall

Collection Analyst

  • Permanent contract 
  • Starting date:  November 4, 2019
  • Paris
  • 2 years of college
  • < 6 months
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