What you will do:
The Customer Success team at Spendesk helps customers get the most out of Spendesk and fulfill their desired outcome.
Through empathy, understanding and product knowledge, they advise our users on how to best use Spendesk. Their mission is to:
We’re looking for an experienced Head of Customer Success who is eager to tackle new challenges and can help scale, strengthen and lead the Customer Success team. The Customer Success team is today composed of three poles that you will help structure:
You will collaborate with all the team leaders to ensure that customers’ feedback are heard and that we are always putting the customer at the center. If you are a customer (success) lover with a builder mindset, eager to manage a team of 13 people (and soon more!), we’d love to hear from you.
Key responsabilities:
Background:
Skills we’re looking for:
Outcomes:
Why should you apply? 🙌
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