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Junior Associate Product Manager - Operational Excellence

Permanent contract
London
Salary: Not specified
No remote work
Education: BAC+3

YOOBIC
YOOBIC

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Questions and answers about the job

The position

Job description

The Role
We’re looking for an Associate Product Manager to participate in the creation of new products and features, from the idea stage to launch. The Associate Product Manager will work under the supervision of a Product Manager. He/She will collaborate within a cross-functional squad including engineering, design and QA.

What you’lll do

  • Serve as the primary expert across YOOBIC products to aid Operations teams in responding to inquiries on product functionality
  • Elicit requirements from a variety of stakeholders including customers, operations teams, sales and company executives.
  • Assist in creating product requirements documentation for web and mobile applications.
  • Take ownership of escalated issues, thoroughly troubleshooting these issues, and complete investigatory work prior to escalating tickets to other teams to achieve resolution
  • Maintain online knowledge base up to date for internal support
  • Assist in new product introduction and release activities

Why YOOBIC?

  • 99% approval rating of our CEO Fabrice Haiat and 4.7/5 culture rating (via Glassdoor)
  • Dynamic and exciting scale-up environment - you won’t be a small cog in a big machine. You own a key aspect of our business and will be making real impacts at YOOBIC
  • Strong company culture and strive to act out on our company values wherever we can
  • We’re building an amazing product that is revolutionizing in-store consumer experiences
  • We love working with state-of-the-art technologies and learning cool stuff
  • Continuous professional growth via various training programmes, LinkedIn Learning, our experienced Founders and your peers
  • Dog-friendly office with lots of social activities throughout the year
  • Competitive salary and benefits package

Development value
We’re committed to providing individuals with personal and professional growth. Career opportunities notably include fast-track to managerial positions due to our fast growth trajectory. As well as learning in an agile environment, sales strategy and product management, skill improvement in client and account management, and exposure to strategic clients and senior-stakeholders.


Preferred experience

What you’ll bring to the team

  • Technical and/or analytical education
  • (ex: Computer Science, Engineering, Sciences, Finances, Economics, Logistics, Supply Chain, etc.)
  • Ideally graduate with some product development experience
  • Strong organizational skills, including ability to prioritize and work under pressure.
  • Excellent verbal and written communication skills
  • Ability to adapt and to work within an international environment
  • Strong problem-solving skills, with the ability to address issues promptly and effectively
  • Understanding of Internet and intranet applications and emerging web technologies
  • Strong initiative and self-motivation

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