Your Mission 🚀
You will guide new and existing customers towards their optimal usage of Spendesk and help them achieve their desired outcome.

What will you do? ✍️

• Manage, grow and nurture a portfolio of customers
• Push new use cases and new product features to generate upsell opportunities
• Identify customers at risk to minimize churn & contraction
• Identify and work with accounts that are not fully utilizing the platform
• Contribute to our product’s development by transmitting client’s feedback to both tech and product teams: you are the customer’s voice
• Work on our upselling strategy and train your teammates on best practices

Must-have

• You are curious and quick learner, you have the ability to absorb quantity of new information
• You have excellent verbal and written communication skills in French and English
• You are passionate and patient for consistently providing fantastic customer experience
• You are problem solver and rigorous, you know that the devil is in the detail
• You have a passion for startups or dynamic environments. Previous experience in a similar working environment is a plus
• Last but not least, you have a hunter mindset thanks to a previous experience in Sales/Business dev

Extra

• Experience in B2B
• Experience in Sales
• Speak an other language (Spanish, German) fluently is a +

Why should you apply ? 🙌

• Key moment to join Spendesk in terms of growth and opportunities 🚀
• Competitive salary 💸
• Fast-learning environment, entrepreneur and team spirit🤘
• An incredible team of hackers and hustlers 👫👯👬
• Cool offices located in the Silicon Sentier (75010, Paris)
• Free snacks and coffee ☕
• Gifts powered by Briq, our internal virtual currency 🦄
• Thursday’s beers 🍻 with the team
• Meal vouchers 🍽️

1. Preliminary call with the head of the Customer Success team
2. Interview with the recruiting team
3. Case study
4. Interview with Rod, our CEO