The Customer Success Operations Manager at Spendesk will be responsible to support, enable and drive the CS team to better serve, educate and upsell customers more efficiently! The ideal candidate will have a strong analytical background, a customer related experience (Account Management/Customer Success), running a CRM system and related tools stack, experience creating reports and dashboards and a strong business intuition to guide analysis.
CRM & Tools Management: 🛠
CS Performance : 📈
CS Enablement : 📕
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