The North American revenue organization is making its mark by bringing the tremendous value proposition of innovative approaches to collaborative learning in support of the broader L&D function at enterprises of all sizes. This team is growing fast and comprises both account executive and account management functions that sell the 360Learning solution.
Our ideal candidate is ambitious, revenue-driven, and an excellent communicator, showcasing exceptional communication skills, particularly in writing. You will play a critical role in leading and overseeing the proposal development process for the revenue organization in North America with stretch responsibilities globally. This position requires a strategic mindset and a deep understanding of proposal best practices within the HR technology space with a strong preference for the LMS industry. You will drive process improvements and ensure the development of high-quality, winning proposals that meet client needs and business objectives.
You will work closely with cross-functional teams to develop compelling proposals that meet client requirements and differentiate our organization from competitors.
You possess strong project management skills and can thrive in a deadline-driven environment.
Hear from your future coach:
“We are on a mission to develop a world class revenue organization that outperforms the market in establishing 360Learning’s unique value proposition as the de facto solution for L&D. As we continue to grow and scale, we are experiencing tremendous demand for our solution and require a Proposals Manager to support this growth.” - Chris Bondarenko, Chief Revenue Officer of North America.
What You'll Do
Support the North American revenue organization by managing the complete lifecycle of commercial and public sector bids from intake to submissionCollaborate with account executives, account managers, solution engineers (presales), and other cross-functional teams to operate with outstanding synchronizationLead opportunity qualification (go/no-go decision) calls/meetings, strategy calls, and regular status updates of the proposals funnelDevelop win themes and value propositions highlighting our organization's strengths and unique selling pointsCreate and distribute project outlines (responsibility matrix) that break out RFP requirements into section assignments for project team members for completionReview RFP requirements thoroughly ensuring proposal components comply with client specificationsPerform writing, editing, proofreading, customizing, and formatting ensuring proposal responses are clear, concise and well-presentedConduct quality assurance checks to verify proposal content's accuracy, completeness, and compliance with the company’s brand guidelinesConduct proposal debriefs and win/loss analysis for continuous process improvementProvide feedback to our product and services teams to drive innovation and identify product/service gaps to fill Implement standardized tools, templates, and workflows to facilitate the creation of consistent and compelling proposalsMaintain and update the RFP knowledge base, to increase the efficiency of the proposal processStay abreast of industry trends, best practices, and emerging technologies to enhance the effectiveness of the proposal development processAs needed and dictated by growth; recruit, train, mentor, and coach a high-performing team of proposal specialists and coordinatorsWithin 1 month, you will:
Understand our product offering through onboardingMeet the team through virtual coffee meets and happy hourUnderstand the company's mission, values, organizational structure, and key stakeholdersUnderstand the available tools and technology currently in place as well as the knowledge baseWithin 3 months, you will:
Establish and prepare proposal process documentationCollaborate with leadership and establish process KPIsReview successful and unsuccessful past proposals to understand the organization's approach and areas for improvementCollaborate with subject matter experts and other stakeholders across product, services, and security to gather and refine proposal contentLead the entire process and support the North American revenue organizationWithin 6 months, you will:
Review the process and recommend improvements, as requiredAs needed, prepare strategic recommendations that could include new technology, team development, etc.Be on track to attaining KPIs and in alignment with the revenue organization’s OKRsThe Skill Set
Bachelor’s degree in business administration, marketing, communications, or related field (Master's degree preferred)Minimum of 5-7 years of experience in proposal management, business development, or a related field, with at least 3 years in a leadership or management roleStrong sales and business aptitude and instinct and enjoy speaking with stakeholders at various stages of the sales cycleExcellent communication skills, both verbal and written, with the ability to articulate complex ideas and concepts clearly and persuasivelyStrong project management skills, with the ability to manage complex, multi-phase projects from inception to completionProficiency in Microsoft Office Suite, Google Suite, and proposal management software (e.g., Conveyor, Responsive, Loopio, SharePoint, or similar tools)Ability to thrive in a fast-paced, dynamic environment and adapt to changing prioritiesStrong analytical and problem-solving abilities, focusing on driving results and achieving business objectivesTeam player who can collaborate effectively with colleagues at all levels of the organizationKnowledge and understanding of marketing and business development best practicesKnowledge and understanding of cybersecurity, compliance, and governance requirements Familiarity with government contracting processes and compliance standards is a plusExperience and knowledge of the HR technology and LMS industries will be a plusWhat We Offer
Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈Benefits/Perks: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 Generous parental leave 👶 Professional development opportunities through our own platform 📚Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 holidays based on the Ontario holiday calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻💻🏆Interview Process
Interview with the Talent Acquisition Manager Interview with your future CoachCase study presentation with Sales Team LeadersTeam Meeting with Sales OperationsCulture Interview with one of our Chief Operations OfficerReferences/Offer!Get ready using our Knowledge Base: https://bit.ly/42H1ggC
