Your missions are the following:

1. Providing a rapid & quality customer service: handle custom, transport issues, order issues & volume issues to our distributor Peter Green Chilled, our retail and OOH customers

2. Manage stock at our consignment depot

3. Invoicing & cash collection : create invoice in our ERP, solve invoice issues within 2 days, cash collection in collaboration with finance in case of litigation

4. Build strong client relationships by keeping a regular warm contact and proactive approach

5. Respond to customer KPI’s & compare with own data

6. Smoothen the client start : make sure we have the relevant data with sales, provide extra care to first orders

7.Control invoices of logistics and transport for the UK scope

You have minimum 2 years of experience in customer care, order management and invoicing. 

• You love pampering your clients and go the extra mile with your swift & qualitative service

• You are strong in building relationships🤝

• You know how to keep your cool in stressful situations

• You have outstanding communication and problem solving skills

• You thrive in a fast moving startup environment!

• You speak English fluently

You will have a first video call with HR and a second interview with your future manager, Gabrielle, followed by a business case!

You were kicking ass in those rounds AND your former N+1’s reconfirmed us what a catch you are ? AWESOME! 😃 → Welcome to the final round with our founders!

BENEFITS

💰 A fair & competitive salary package with equity 🏝 Holidays : 5 weeks off☀️Monthly Travel Allowance 💻 IT tools of your choice from BackMarket💼 Office in the heart of London!

La Vie is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are passionate about plant-based innovation, have a successful sales track record in the food manufacturing sector, and are ready to make a significant impact in the European market, we invite you to apply for this exciting opportunity at La Vie.