IT Technical Support - Permanent Contract - Paris/Orly

Résumé du poste
CDI
Salaire : Non spécifié
Télétravail fréquent
Compétences & expertises
Amélioration continue
Monday
Sql
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Bene Bono
Bene Bono

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Le poste

Descriptif du poste

WHO ARE WE?

At Bene Bono, your grocery shopping makes a difference!

Bene Bono offers environmentally & socially shopping with prices up to 40% lower.

In concrete terms, we provide a weekly selection of top-quality products directly saved from waste at discounted prices.

By shopping with Bene Bono, you:

  • Support producers and manufacturers in upgrading their products,
  • Take control of your consumption by actively participating in waste reduction efforts,
  • Save money without compromising the quality of your groceries.

 

HOW DOES IT WORK ?

  • 200% saved from waste: products directly sourced from producers and manufacturers that would have otherwise gone unsold due to arbitrary distribution standards (size, shape, color, overproduction, etc.),
  • 100% top quality: all our products adhere to our rigorous quality policy (taste, freshness, no harmful or controversial ingredients, ethical sourcing, no heated greenhouses for fruits and vegetables, etc.), including organic and locally sourced fruits and vegetables,
  • 100% flexibility: subscription with no commitment (we're not like Free, but we understand), weekly deliveries, easy skip option for when you're away or unable to receive the delivery.

Today, we have already saved over 2100 tons of products, thanks to 20,000 satisfied customers. Tomorrow, we aim to save thousands of tons of products and deliver them across Europe!

As a fast-growing startup (with millions in ARR), we are focused on our mission and have the ambition to build an exceptional team in France and abroad (currently in Spain, but throughout Europe in the future). We already have more than 80 team members, called "Benies," and we continue to hire to support our growth. It's the perfect place to enjoy working as a team, have rapid career growth opportunities, and make a significant impact on the environment.

 

OUR VALUES

💕 A few words about our values, which are deeply important to us at Bene Bono.

Save what's good: We fight against waste for the benefit of producers, consumers, and the planet.

Save tons:
To tackle this issue on a large scale, we aim to become Europeans' go-to choice for high-quality, affordable products.

Better every day:
We constantly question and improve our ideas and practices.

Value time:
We optimize our most precious resource—our time—to maximize our impact.

Feel safe:
Together, we create a nurturing environment where everyone feels comfortable and can grow.


JOB DESCRIPTION

Bene Bono is growing fast and we need IT support to manage internal users and to be super reactive with all IT related tasks.

Your missions would be the following:

  • Assist the warehouse team by deploying and maintaining our tools in Orly warehouse
  • Support for our internal tools and process: you will assist the Ops & Purchasing teams using Tech tools in their weekly process by answering the teams request for help and reporting any bugs or improvement ideas to the product team
  • Computer assistance : assist any Benies (employees of Bene Bono) with his computer, prepare computers for new Benies, reset computers of leaving Benies

 

REQUIRED PROFILE

  • You have a first experience in Windows 10 & OSX
  • Good level in French and English is mandatory for the job (Spanish is a plus)
  • You have a good knowledge of ethernet networks and SQL basics
  • You are known for you empathy, consciousness and confidentiality in every complicated situation

 

We value diverse profiles at Bene Bono! We take great pleasure in welcoming individuals with unconventional backgrounds, rich stories, and multiple life experiences. So, don't hesitate to send us your application!

 

You know Bene Bono is the right fit for you if... 

🥕 You want your work to have an impact! And not just any impact: a positive impact on the environment and a community of producers, suppliers, and consumers on a large scale.

🌍 You crave to join a rapidly growing startup that doesn't shy away from its European ambitions (France, Spain, and soon across Europe) #helloitsme🎶

🧗 You're not afraid to get your hands on the pasta (is that a saying?), but you also want to evolve within a well-funded startup supported by renowned investors (€8M raised in 2022 from Stride in the UK, Project A in Germany, and Kima in France).

🤝 Joining a people-focused company that prioritizes diversity is essential to you. You want the freedom and opportunity to make a real impact.

 

INTERVIEW PROCESS

First call with Laure (People Team) to get to know each other, present Bene Bono and the role.

An interview with Laurent (first IT support at Bene Bono) to deep dive into the role and to have a short role play

A 30 minutes meeting with Marc, CTO of Bene Bono and a 30 minutes meeting with Grégoire, CEO and co-founder of Bene Bono

Reference calls & meet-the-team moment (warehouse team)


USEFUL INFORMATION

Start: ASAP

Warehouse location: Orly

Office hours in the warehouse: 

Monday - 9am-7pm

Tuesday to Thursday 6am-3pm

Friday - 6am-12am

The IT Support would need to be physically onsite at the warehouse three days a week at the warehouse. 

Occasional visits to our producers and suppliers.

A friendly team that takes great pride in its values!

Enjoy good organic products with a free monthly basket and discounts on baskets and grocery items 🍒

Employee Stock Ownership Plans (BSPCE) for all permanent employees.

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