ManoMano

ManoMano

UX Researcher

  • CDI 
  • Début :  September 1, 2019
  • Paris
  • Télétravail possible
  • Bac +5 / Master
  • > 5 ans

La tribu

ManoMano

ManoMano

  • E-commerce
  • De 250 à 2000 salariés

Le poste

UX Researcher

  • CDI 
  • Paris

À propos

ManoMano is a French company launched by Philippe de Chanville and Christian Raisson in 2013 that has since expanded to serve customers across 6 countries (France, Belgium, Italy, Spain, UK and Germany).

Just five years after launching our business and after successfully raising 110 million euros in 2019, our staff numbers have tripled, and there are now 300 ‘Manos and Manas’ working here.

We have made it our mission to radically reshape DIYing by offering our customers easy access to online tips, tricks, products and services. We currently carry over 2.9 million products on our website, and work hand in hand with some 1,700 sellers.

We were recently dubbed a “French Unicorn in the making” by Forbes, and as such we are looking for bold, talented individuals to help take our company to new heights!
Joining us is above all a personal experience, one in which a global project and core values are underpinned by individual skills.

Our camaraderie, efficiency and employee-focused mindset (which is particularly important to us!) have led our company to become renowned for the optimal working conditions we provide: in fact, we are among the top 5 French companies with the best work-life balance!

ManoMano
ManoMano
ManoMano
ManoMano
ManoMano

Descriptif du poste

Candidates should be familiar with research processes and redaction technics for survey guides. They should be confident in performing in a fast-paced, team-oriented, production environment with a focus on innovation, intuitive interface design, speed to market.

This role reports to the Lead UX Designer.

Responsibilities
1/Empower PMs with UR (user clubs, tooling, kick off…)
Kick-off studies with Product Managers and stakeholders to make sure everyone is aligned with the study goal and its outcome.
Decide on tools to use
2/ Represent customer (communicate results, get out and talk to users, analyse our surveys, spokesperson, etc)
Recruit users by phone or email
Get out there and talk to users!
Participate and animate meetings with designers and PMs
Analyse and synthesize findings into a research recap
3/ Discover unexpressed needs
Write testing protocols, surveys, interview guides, etc…
Perform continuous research to keep discovering new insights

Profil recherché

Desired Skills & Experience
3 to 5 years working in agile and tech environment
At least a year doing user research or market studies
Background in social sciences is a plus
Comfortable with stats, data and online tools
Perfect French and English writing skills
Passion for people and understanding why they do what they do
About you
Full of empathy for users
Eager to be part of a fun, fast-paced environment in a hyper-growth environment
A self-starter who’s problem-oriented, strategic, passionate and thoughtful about their work
Eager to learn
Ability to challenge the status quo and envision innovative ways to look for problems
A joy to work with
Sounds like you?
Let’s get in touch! Tell us in one paragraph why ManoMano would be a perfect fit for you. We are eager to meet you.

What ManoMano offers :

A start-up environment made in France in hyper growth.
The international dimension (France, Italy, Spain, United Kingdom, Germany).
Agile & international environment with bright and friendly colleagues.
Telework possible one day / week.
A pleasant setting in Paris in more than 3,000 m² (a gym, a terrace, a music room).

Découvrez l'équipe de ManoMano

ManoMano

ManoMano

UX Researcher

  • CDI 
  • Début :  September 1, 2019
  • Paris
  • Télétravail possible
  • Bac +5 / Master
  • > 5 ans
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