Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

We're offering a fantastic career opportunity for a Learning & Development (L&D) Expert position in Bordeaux. So, if you’ve got a way with human resources in a challenging environment and a genuine desire to build a first-class People organization, we'd love to hear from you.You will be part of the People Experience team, within the People department. You will be our L&D Expert when it comes to upskill our dear Back Makers; whatever their job, whatever their needs (expertise, management, safety & security), whatever the format (external provider or tailor made training), wherever they are all over the world. 

You will be at the heart of the training offer for Back Makers: managing the overall Training & Learning Management Systems and putting your hands in the training content & design for tailor made trainings

YOUR MISSION (IF YOU ACCEPT IT): 🥇

- Build a strong training request process where every stakeholder well understands their role and how to proceed when it comes to a training for them or a third party (whatever the track: Individual Contributors, Managers, People Partners etc.)

- Keep updated and enrich our existing training catalog. Challenge, negotiate and select handpicked external training providers by maintaining a high quality standard

- Be the link between key stakeholders (People Partners, employees and managers, external providers and trainers, as well as public institutions) to identify and manage needs, priorities, and training requests, aligned with business goals and objectives

- Take the ownership of the existing Simbel partnership (account management, contract negotiation, technical support for newbies, animation of the users community etc.)

- Manage training logistics ; communicate proactively and frequently with participants and contribute to a positive learner experience

- Invent new, fun, & unique ways to promote courses/learning opportunities to all employees

- Manage relationships with official public funds (OPCO in France)

- Define, track and monitor relevant L&D metrics, including reach, impact and budgetary KPIs

- Ensure the training follow-up is up to date, follow the training budget and be able to provide overview at any time, mostly each quarter

- Identify, upgrade and automate our tools to improve efficiency

- Provide data, mainly by mastering the training dashboard, to internal stakeholders (legal, CSR team, managers or any other that would need this) when needed.

- Create, create, create, and… create relevant, impactful and attractive training materials

- Connect with internal and external experts to feed your materials and/or support them in their content creation

- Frame, build and execute innovative learning strategies adapted to the specific local contexts of our different offices

- Create, design and execute hybrid learning solutions and content (where relevant) segmented by employee audiences

- Identify opportunities to transition learning offerings to digital format when appropriate.

YOU ARE IN THE RIGHT PLACE IF: ⭐

RECRUITMENT PROCESS: 📅

WHY SHOULD YOU JOIN US ? ✌🏼

- A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

- A meaningful company: we became a mission-driven company in January 2022.

- Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!

- Work alongside passionate experts:  who will share their knowledge and help you develop and grow in your career. 

- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!

- Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.

- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…

- Remote friendly company : up to 3 days of remote work per week!

- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. 

- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. 

- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).

- We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.