Hotjar Account Executive Mid Market - APAC Sydney

Job summary
Permanent contract
Sydney
Salary: Not specified
No remote work
Experience: > 2 years
Skills & expertise
Hotjar
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Contentsquare
Contentsquare

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Questions and answers about the job

The position

Job description

Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 72 nationalities across the world.

In 2022, we raised $600M in Series F funding, and we were also recognized as a certified Great Place to Work in France, Germany, Israel, US and UK. In November 2023, we acquired Heap, our largest acquisition to date, strengthening our analytics platform to provide a 360 view of users' digital experience.

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

If you have experience selling to inbound prospects and enjoy working in a hyper-growth environment, this is a rare opportunity to join an early-stage and customer-centered team. You will manage a pipeline of inbound leads, whether that’s reactively offering your time and expertise or reaching out to prospects to guide them through their purchasing process.

This role will be focusing on our SMB and Mid-market customers with increased velocity of interactions, which means that you will have the ability to speak to multiple prospects per week and consult them in choosing the right product from our suite of tools. 

What you'll do:

  • Manage a pipeline of opportunities at different stages in the sales funnel.
  • Understand the needs and challenges of prospective customers by taking a consultative approach to selling.
  • Conduct consultative calls and present demos for prospects.
  • Expand accounts you’ve already consulted and sold to.
  • Assist prospects with the procurement process in particular with their legal and security requirements.
  • Work with technical members of the team to ensure consistency, clarity, and accuracy in all recommendations provided to current and prospective customers.
  • Communicate prospective customer needs to product managers and product teams to close the feedback loop.
  • Help refine the self-service experience for leads that fall outside of the sales touch.
  • What you will bring:

  • 2+ years of sales experience, ideally SaaS and quota-carrying with a focus on SMB and/or Mid-market 
  • You are technically minded. You can develop a deep knowledge of how our products work, allowing you to speak clearly to customers and communicate their needs to our team.
  • You are experienced with taking sales calls, diligently following up, and closing deals.
  • You are autonomous and can manage a large pipeline of opportunities effectively.
  • Enthusiasm to adapt, learn via coaching, and contribute to an evolving sales team’s strategy.
  • Experience with Salesforce or an equivalent tool.
  • Must submit to a background check confidentially processed by our third-party.
  • Check out this video of our CEO talking about our investment in the APJ region: https://www.youtube.com/watch?v=HF0oCH0G-Xs

    Why you should join Contentsquare:

    ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done

    ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

    ▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact

    ▪️ Our clients, partners and investors love our industry-leading product

    To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

    ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

    ▪️ Work flexibility: hybrid and remote work policies

    ▪️ Generous paid time-off policy (every location is different)

    ▪️Immediate eligibility for birthing and non-birthing parental leave

    ▪️Wellbeing and Home Office allowances

    ▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours

    ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success

    ▪️We offer many benefits in various countries -- ask your recruiter for more information

    We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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