Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

ABOUT THE OPPORTUNITY:

The Data Governance Specialist works to cleanse global data in the CRM system, ensuring the correct data points are added in order for the business to operate effectively and efficiently. This person will provide Customer Support to the global selling and Sales Operations teams through a ticketing system, handle inquiries or issues relating to inaccuracies in data or the data governance project and strategy, and collaborate with the rest of the CRM Systems team to build ongoing best practices for data management. Ideal candidates have previous experience in analytics, research, database use/management, and data entry. This role works as part of the CRM Systems team and will provide key feedback on data issues in order to improve the quality of one of the company’s greatest assets - our data! Attention to detail and communication skills are essential in this role with focus on quality over quantity. The Data Governance Specialist is expected to maintain knowledge of all Salsify data policies and procedures as they relate to data cleanliness and the overall data strategy.

HOW YOU WILL MAKE AN IMPACT

• Researching account location information using a variety of databases and searches such as preferred 3rd party data sources, web searches including, but not limited to company website, LinkedIn profiles and business news.
• Appending all the relevant data points in the CRM system and ensuring accurate territory and user assignment takes place.
• Managing the internal data support cases in Salesforce, which includes assigning tickets, handling tickets, closing tickets and feeding back key issues to the data strategy team to help improve data and process.
• Analyzing data as well as our data strategy in order to progress our ability to identify global issues that need to be resolved.
• Other related duties and responsibilities as directed by the manager.

YOU’LL ENJOY THIS ROLE IF YOU HAVE:

• 1+ years’ experience working in an office environment or role using research and data entry skills.
• Degree in Business, Business Analytics, Data Analytics, Management Information Systems (MIS), or Office Management preferred.
• Task/goal oriented mindset.
• Ability to work as part of a team to share workload and feedback ideas to improve data and process.
• Proven time management skills and ability to work to deadlines.
• Excellent organizational skills with ability to handle various tasks; attention to detail.
• Strong interpersonal, written, phone and verbal skills.
• Knowledge or experience using a CRM or customer contact database such as an account, opportunity and quote management tool.
• Salesforce, Excel or other database experience preferred, but not essential as training will be provided.

Nice to have/bonus experience:

• Experience using SQL, SOQL, or any other querying languages
• Desire to learn about our CRM Systems and how we use these systems to support and accelerate our business partners’ processes.

What We Have for You:

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses

#LI-BF1 #LI-remote

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal), Paris (France), and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.