We are looking for a proactive and Dutch speaking Project Manager  to join our team. The Onboarding Specialist will play a key role in guiding our customers through the transition from sales to full implementation to ensure a seamless experience and maximize customer satisfaction. This role requires a combination of strategic thinking and exceptional communication and customer service skills.

Your Responsibilities include but are not limited to:

• Assume full responsibility for guiding customers through the onboarding process (from A
  -Z) following the completion of the sales cycle (signed contract)
• Offer strategic advice to key stakeholders, particularly within IT and Communication departments, to ensure smooth integration and adoption
• Ensuring the customer on how to increase the amount of active users through targeted strategies
• Create a relationship with decision
  -makers, monitor adoption & engagement and advise

What we offer

Our team members are rewarded well, not only from a salary perspective but also with:

• Learning & development opportunities 
• Home office equipment allowance
• Team spirit & creativity budget
• 27 days of annual leave per year (and the ability to accrue more days on your work anniversary!)
• Flexibility days allowing to work in EU countries and the UK 10 days per year 
• Employee share plan 
• Solidarity Days (2 days per year to help health charities and create a positive social impact)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• A flexible workplace policy offering a hybrid work mode
• Reimbursement of public transportation if you live outside the Amsterdam highway ring
• Relocation support for international mobilities

The interview process

• 30’ ITW with the Talent Partner
• 75’ ITW with the Hiring Manager + Case study 
• Final interview 

Job details

• Full Time 
• Workplace: Amsterdam
• Start date: ASAP 
• Remuneration: Fix + bonus on objectives (according to your profile)
• A stock options plan for every Doctoliber

At Doctolib, we believe in improving access to healthcare for everyone
- regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

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